Welcome to Aventis Centre for Service Leadership

The goal as a company is to have customer service that is not just the best but legendary.


Aventis Centre for Service Leadership (CSL) was set up in response to the growing challenges facing companies in instilling a service centric culture in their organisation. As one of Aventis School of Management's Core Centre of Excellence, CSL aims to enhance the implementation of Service Excellence and Service Leadership across Asia.

With one foot firmly anchored in sound academic thinking and the other in business world practicality, Aventis Centre for Service Leadership offers the best of both worlds approach by combining cutting-edge framework from the academic world with the best current practises by world-class organisations.

This Centre is one of a number of successful Centres of Excellence spearheaded by Aventis School of Management, Asia's leading Graduate schools with a reputation for applied management research and an unparalleled focus on business applications.

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